The VIP Treatment
Egencia’s executive travel consultants serve as extension of our clients’executive administrative team to help manage executive travel needs. From booking the original travel arrangements, to selecting preferred seating, all the way to reconfirming hotel reservations 24 hours prior to departure. We offer personalised, one-to-one care for those who travel most.
Egencia VIP Executive Service responds within one hour to any travel request by a VIP traveller. Our executive travel consultants take a proactive approach to handling VIP and executive travel needs, including profile updates to each trip based on personal preferences, offer expert advice throughout the reservation process and friendly travel policy guidance.
24/7 Expert Executive Care
Our executive travel consultants possess impeccable customer service skills and average nearly 10 years of travel industry experience. This dedicated team is accessible via a direct telephone number or email during regular business hours. Our after-hours support team is available to serve VIP executives 24 hours a day, seven days a week.
Egencia executive travel consultants obtain preferred seat assignments, provide upgrades when available, deliver priority wait-listing in sold-out situations, and reconfirm hotel reservations 24 hours prior to departure. Additional services include meet-and-greet set-up for third party vendors, comprehensive quality control procedures for ticketing and fulfilment, personalised reservations for VIPs and companions, and much more.